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TERMS & CONDITIONS

Last updated:  Apr 15, 2024

 

Welcome to adamguthrie.com

We know it's not much fun, but it's important that you read this Terms of Use page because these conditions apply to your use of our adamguthrie.com website including our store, our Live Chat services and all other content (Website).

If you don't like what you see or you don't agree to the Terms of Use, we will be really sad to see you go, but please stop using our Website because your continued use means you agree to and accept these Terms of Use.

Our Privacy Policy and Disclaimer along with any other terms and conditions that appear in or are linked to our Website, also form part of these Terms of Use.

 

What is adamguthrie.com?

The AdamGuthrie.com website and all other associated services (Services) are owned by I Feel Good Pty Ltd and our other related entities (us, we, our). Our Website provides access to a range of health and wellness content, social features and our online store.

 

How do we collect Personal Information?

How we collect and store your Personal Information depends on which Services you use and how you choose to interact with them.

We generally collect Personal Information directly from you in the following ways:

  1. through your use of our Services;
  2. through communications between you and our representatives or support team;
  3. whenever you create an account with us;
  4. whenever you make purchases through us;
  5. whenever you participate in our promotional offers or surveys; and
  6. whenever you provide us with feedback or any other information or documentation about our Services.

We may also collect your Personal Information from third parties such as:

  1. our business partners and contractors, such as those who provide promotional offers related to us;
  2. social media sites where you have connected your account with our Services or where you have visited our social media pages such as those on Twitter and Facebook; and
  3. advertisers;
  4. government bodies, departments or agencies; and
  5. mailing lists. 

 

Website Terms

By accessing and using our Website you accept and agree that:

  1. you must be at least 18 years of age, or the age that you are considered an adult in your country;
  2. you will only access the Website for your own personal, non-commercial use;
  3. you will use the Website in accordance with all applicable laws. In particular, except where permitted by law, you must not reproduce, distribute, modify, display, perform, publish, license, create derivative works from or use the Website (except as expressly authorised in these Terms of Use), without our permission. You may occasionally make one print copy of content such as articles, blogs or recipes on our Website for your own personal use;
  4. you will not attempt to alter, deface, remove, hack into or otherwise interfere with the Website;
  5. we may use any content which you post to or publish on the Website, including but not limited to, any comments, information, ideas, reviews, techniques or any other material (User Content) without payment to you, for any purpose whatsoever including, but not limited to, publication, marketing, product development, disclosure to third parties which we are affiliated with and improving the Website. In addition, you agree not to enforce any moral rights in and to the User Content, to the extent permitted by applicable law;
  6. your User Content must not be defamatory, misleading, harassing, illegal, false, obscene, threatening, pornographic, hateful, racially or ethnically offensive or infringe on the rights of third parties;
  7. you are solely responsible for your User Content; and
  8. we may remove your User Content without notice.

 

Content

The Website may contain content such as articles and blogs, software, opinions, advice, website links and promotional offers in connection with or provided by third parties (Third Party Content). Please note that we are not responsible for any Third Party Content and your use and reliance on Third Party Content may be subject to terms and conditions set by that third party. We do not necessarily endorse, control, sponsor or approve of any Third Party Content, especially medical tests, practitioners, products, procedures or treatments, and you use and rely on any Third Party Content at your own risk.

Any information provided on the Website is for your general information only. No content on the Website is intended to be a substitute for independent professional advice, particularly medical advice, diagnosis or treatment. You should always consider your own circumstances and exercise your own skill, care and diligence with respect to relying on any information obtained from the Website. Always seek advice from a qualified medical practitioner for health issues. Contact your doctor or emergency services if you think you may have a medical emergency.

 

Liability

Our goal is to provide you with the best range of health and wellness content possible. We are constantly working to achieve this, however we cannot promise that everything will be perfect all of the time.

Accordingly, the Website is provided 'as is' and we do not guarantee, warrant or represent that:

  1. the Website is provided error-free or uninterrupted;
  2. that any information contained on the Website is accurate, reliable, adequate or complete;
  3. that the Website is monitored or protected from User Content or Third Party Content that may be in breach of these Terms of Use or applicable laws; or
  4. that the Website is free of viruses or other spyware that could damage your device.

To the maximum extent permitted by law we disclaim all liability for any loss or damage (including, but not limited to, special, indirect, consequential loss or loss of profits), howsoever arising directly or indirectly in connection with items 1 - 4 above, the Website and your use of the Website. These Terms of Use do not limit any non-waivable rights that you may be entitled to under the laws of the country you reside in.

 

Indemnity

You indemnify us from and against any loss, damage, costs (including legal costs), expenses or other liability arising out of any claim or demand against us in connection with your use of the Website and your User Content. The indemnity given by you is limited to the extent that any negligence or breach of these Terms of Use by us has contributed to the liability arising.

 

Miscellaneous

If any provision of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

In the event of any conflict between these Terms of Use and any information provided by our support team, the Website or otherwise, these Terms of Use will prevail.

These Terms of Use are governed by the laws of NSW, Australia.

 

Copyright

All content displayed on the Website is our property, or, where applicable, the property of parties who we are affiliated with such as our business partners and licensors. All intellectual property rights in the Website are reserved accordingly. I Feel Good Pty is our registered company.

We take copyright protection very seriously. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or if you are aware of any infringing material available through our Website please notify us via our Contact Us page.

We do not accept unsolicited materials or ideas for content - please do not send them to us. Because we do not read unsolicited materials we need to cover ourselves in case we come up with an idea that is similar to yours. Accordingly, should you send any unsolicited materials or ideas, you do so with the understanding that no consideration of any sort will be provided to you, and you are waiving any claim against us regarding the use of such materials and ideas, even if we implement an idea or material that is substantially similar to what you submitted to us.

 

Terms of Purchase

All prices listed on Our Website are AUD.

Price, payment and service provision:

  1. It is possible that the price may have increased from that posted on our Website. If that happens, we will not provide the Services until you have confirmed that you wish to order at the new price.
  2. You agree to pay the purchase price or monthly/yearly subscription charge for the Services from the Stripe or PayPal account or credit card you have or will have supplied to us. You authorise us to arrange withdrawal of funds from that account each month without further reference to you. You undertake to keep your payment details up to date and notify us of any changes in a timely manner.
  3. Subscription Services payments are billed in advance on the same day as your initial order each month/year. If you have elected an annual subscription, payment will be billed on the date of your order and on the annual anniversary of your purchase date. You will receive notice via email 7 days prior to your date of annual renewal.
  4. Our Services may be provided by email / made available for you to download / in the way we have explained in our Website.
  5. If we are not able to provide your Services within [10] days of the date of your order, we shall notify you by e-mail to tell you the likely provision date.
  6. Cancellation of Recurring Program Subscriptions. Once Service provision has started, you may cancel your recurring monthly/yearly subscription transactions at any time by submitting a request at or directly via PayPal (if a PayPal transaction). Payment will be due until the expiry of the subscription period. You will have access to the Services until the expiry of the subscription period. 
  7. We may change the nature or provision of the Services at any time. We may tell you about any such change by email or by posting details on Our Website.
  8. You may not share or allow others to use the Services in your name.
  9. We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted. Interruption to the Services for reasonable periods for maintenance or causes beyond our control is not a ground for repayment of money you have paid. When we are aware of the likelihood of down time, we will tell you in advance.

 

Refund Policy

Most Products and Services are digitally delivered instantly: 

  1. Refund Policy Digital Products and Programs. 
    We do not offer refunds if you change your mind about using our Services. Most products and services are digitally delivered instantly so you have the benefit of our Services straight away. We do not offer refunds if you change your mind about using our products or services or if you deem the course/program unsuitable for any reason (as it is your responsibility to determine if the product is suitable to your personal circumstances BEFORE purchase), therefore it is completely up to you to read the product page thoroughly before you make the transaction. We only provided refunds in compliance with Australian Consumer Law.

  1. Refund Policy Physical Events/Classes 
    We do not offer refunds on our $22 physical events/classes.
     
  2. Refund Policy Physical Products
    Physical products are shipped directly from our partner facilities. Please double-check your address carefully when placing an order, we do not issue refunds or reship orders where addresses have been incorrectly entered upon ordering.

    Occasionally, packages are returned as undeliverable. When the carrier returns an undeliverable package, we issue a full refund (including shipping charges). We are unable to reship orders that are returned as undeliverable. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact us. Note: We do not issue refunds on physical products.

4. Refund Policy - Money Back Guarantee I Feel Good 3 Week Health Reset.
Due to the nature of digital products, we will not offer a refund for a simple change of mind. Since the product made available here is intangible, a refund is only considered when the below conditions are met;

1. A full refund for the I Feel Good 3 Week Health Reset is only issued if:

- It is within 60 days of your purchase date AND

-  All of the videos within the course/program are watched, assignments completed (we can see this at our end) and your before and after measurements, pictures and blood tests are done.

2. You provide us with a copy of you before and after pathology blood results, your before and after measurements and pictures, and explain to us clearly in writing how the course/program isn’t or hasn’t offered you any health benefits at all. Remember, we are not responsible for your weight loss or health as this varies from person to person and diet and lifestyle is only one factor that plays a part. You agree to this already when you join and pay for the course/program.

3. Refunds will NOT be issued for the price of any eBooks if you purchased them as an add-on when buying the I Feel Good 3 Week Health Reset.


5. Refund Policy I Feel Good Retreat 
Please note as a terms of purchase all participants must take out comprehensive travel insurance including medical cover.

If the retreat is canceled by:

1. The I Feel Good Retreat Organizer (due to any unforeseen circumstances). I Feel Good Retreat guests will receive a full refund of retreat fees, however airfares will need to be referred to your travel insurance policy. If there is a date change and you are unable to attend you will receive a full refund of the I Feel Good Retreat fees.

2. The I Feel Good Retreat Guest. As places are limited and usually sell out, the following refund policy and cancellation fees apply:

- If you cancel up to 120 days prior to the retreat date, 50% of your total booking fee will be charged as a cancellation fee.

- If you cancel within 120 days prior to the retreat start date, 100% of your total booking fee will be charged as a cancellation fee.

- There are no refunds for Airfares or Travel Costs, those costs will need to be referred to your travel insurance policy.

 

Dissatisfaction with the Services

If for any reason you are not completely happy with your purchase, contact us immediately and tell us:

  1. exactly why you think we have failed;
  2. the date, if relevant, of the failure;
  3. when and how you discovered the failure;
  4. the result of the failure;
  5. your suggestion as to action we should take to resolve the situation and restore your faith in us.
  6. To do this, it is essential that you contact us by emailing [email protected]

 

Changes

Sometimes we may change these Terms of Use and the Website without notice. You should regularly review these Terms of Use to keep up to date with the latest changes as they will apply to your continued use of the Website.

We may discontinue or suspend the Website or your use of the Website at any time without notice or liability to you.

 

Let's Stay In Touch

If you need to get in touch with us please:

Email [email protected] or use our Contact Us page

Linking To Us
Please contact us at [email protected] if you would like to place a link to our Website on your page.

Finally
If you made it this far and are still awake – congratulations! Reward yourself by making something healthy and delicious from our recipes.

We know these things can be a bit wordy, so please do not hesitate to contact us should you have any questions about these Terms of Use.